Support

App: Timely — Expiry Tracker

Need help with Timely? We're here for you. The fastest way to reach us is by email — we read every message and usually reply within a couple of days.

Frequently asked questions

How do I add an item?

Tap New in the bottom bar. You can scan a product photo, upload a document (like a warranty or receipt), speak the details, or add an item by hand. Timely reads the expiry or renewal date for you.

How do reminders work?

Timely notifies you before an item expires, on a schedule you choose. Make sure notifications are enabled for Timely in your device Settings.

How do I manage or cancel my subscription?

Timely Premium is billed through your Apple ID. You can view, change, or cancel it any time in Settings → [your name] → Subscriptions on your iPhone or iPad.

How do I restore a purchase?

Open the premium screen in the app and tap Restore Purchases. Your subscription will be re-linked to your account.

How do I delete my account and data?

In the app, go to Profile → Delete account. This permanently removes your account, tracked items, and attachments from our systems.

Which languages are supported?

Timely is available in 10 languages. You can change the app language in Settings.

Privacy

For details on how we handle your data, see our Privacy Policy.